If my funds are managed by NDIS do I still need a bank account?
There are four options for managing the funds in your NDIS plan – agency managed, self-managed, PMA and combination.
There is no requirement to have a bank account for your NDIS plan if your plan is being agency managed. An agency-managed plan means that the payment of your supports in your plan are completed by the NDIA on your behalf as per your service bookings.
If you choose to self-manage all or part of your NDIS Budget, it is strongly advised that you have a separate bank account just for your NDIS funds (your NDIS bank account).
As an NDIS participant, the bank account must be opened in your name. If the participant is a child, the bank account should be in the child’s name and the child’s representative must be listed as a signatory to the child’s account. If the bank account is not able to be opened in the participant’s name, the account must be in the name of the nominee or child’s representative who is approved to self-manage the NDIS funding.
Can you use a Support Coordinator if you are self-managed?
Yes, you can use a Support Coordinator if you are self-managed provided you have funding available in your plan to purchase this support.
A Support Coordinator is generally funded to strengthen a participant’s ability to connect to and coordinate a range of more complex informal, mainstream and funded supports. A Support Coordinator will support the participant to coordinate services from a range of suppliers or providers, address service delivery issues and develop the capacity and resilience of their support network.
What is the difference between a Local Area Coordinator and a planner?
Local Area Coordinators (LACs) are employed through NDIA's Partners in the Community program.
LACs work with participants to develop their plan and support them to implement it, including how to use the portal, connect with funded supports and how to begin to access services. LACs support participants throughout their plans to monitor how the plan is going, and they reassess progress regularly.
LACs also work with participants and their families to build capacity and to support them to achieve their goals by building new community networks and accessing support and services in their community. They engage with local organisations and communities, including mainstream agencies to build awareness and improve opportunities for people with disability to access and actively participate in community activities.
Planners are employed directly by the NDIA and have delegation to approve participant plans. They often work with people with increased complexities to develop their plan and they make informed decisions about supports with regards to NDIA legislation. Once a plan has been approved, a planner will refer back to an LAC or to a Support Coordinator (if this support is included in the plan) to help people start their plan.
How do I upload documents to the myplace participant portal?
When you access the myplace participant portal and log in, there will be a tile on your homepage called "John's Document Upload" (John is an example name – it will have your name or the participants name here).
Click on that tile.
Type the name of the file you wish to upload, add a description, and then click "Browse" to find the document from your computer and then add it to the portal.
There is more information on how to use the portal in the myplace Participant Portal – step by step user guide (PDF) and general information on the Participant Portal User Guide.
Currently, the myplace participant portal doesn't allow you to view existing documents or to delete existing documents. If you would like assistance with the participant portal talk to your local NDIS representative or call 1800 800 110.
For more news and FAQs, head to the NDIS website.
Bedford can help you navigate and get the most out of the NDIS - head to our NDIS support page to learn more.
15 Nov 2017