What is considered a consumable in my NDIS plan?
Consumables are everyday use items you require to manage your personal disability related needs. Many of them are disposable items or are consumed. These can include continence products, home enteral nutrition (HEN) products and low cost assistive products for eating and drinking. They are funded from the Core budget of a plan and have their own support category. The NDIS AT and Consumable Code Guide lists commonly used assistive technology (AT) and consumable supports. More information on Assistive Technology, and what is considered consumables, can be found on the NDIS Assistive Technology page.
How do I find a Support Coordinator?
The NDIS has a list of providers searchable by registration group. It is also good to do your own research to find the right provider for you.
*Bedford offers Support Coordination services - call 1300 BEDFORD for more information.
Can I purchase apps using my NDIS funding?
Yes – if the app directly relates to your support needs, the cost of an app can be funded by your plan. It all comes back to whether the app is reasonable and necessary (see our blog post on reasonable and necessary supports). If you are unsure whether the app is suitable, have a chat with your planner or Local Area Coordinator. Another thing to consider when purchasing something like an app is how you are managing your plan. If you have chosen for the Agency to manage your provider payments, the business where you purchase the app needs to be registered as a NDIS provider. There are a number of different ways you can manage your funding, including a mix of Agency-managed and self-managed. This will determine the way you go about purchasing your app. Find out more about options for managing your plan or again, bring this up with your planner or Local Area Coordinator to find out what is best suited to you.
When I get the NDIS will I lose my Centrelink Mobility Allowance?
Your eligibility for the Mobility Allowance payment ceases when you receive an approved NDIS plan. You cannot receive Mobility Allowance once you have a plan with the NDIS. However, you will keep your Health Care Card if you have one.
I'm signing a Service Agreement with a provider - how do I know what's in the agreement will help meet the goals in my plan? Can I negotiate the service agreement?
Most of your NDIS supports will be delivered by Providers. Providers are people or businesses of your choice. You will normally need to make a written agreement with your provider(s). This is called a Service Agreement.
Service Agreements should be simple and set out how and when your supports will be delivered. Service Agreements are different from your NDIS plan. Your plan lists your NDIS supports, but a Service Agreement is about delivering those supports. When making a Service Agreement, you should take a copy of your NDIS plan. If you like, you can attach the copy of your NDIS plan to your Service Agreement(s). This will help your provider deliver you the right supports in the right way.
You can negotiate what goes in your Service Agreement such as what supports will be provided, the cost of these supports, how long you need the supports to be provided and how you or your provider may change or end the agreement. Remember, you have choice and control in the delivery of your supports. This means having choice over who provides your supports and how they are provided. It also means being responsible and reasonable in your expectations and dealings with providers.
For more information see the Service Agreements page on the NDIS website.
Click here for more NDIS Q&As and latest news.
8 Oct 2017