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We value your feedback so please let us know if we are doing a good job, or what we could improve.

Bedford takes pride in delivering a wide range of products and services with the purpose of supporting people with disability to live the life they choose.

Feedback About Our NDIS Services - Day Options and Experiences and Supported Employment

Bedford supports the rights of clients, their families, carers, guardians and advocates to have a say in how supports and services provided by Bedford are designed and delivered.

Our feedback and complaints process ensures that clients and employees and their support networks can express their view about what is, and what is not, working with the service they receive.

Bedford encourages all clients and employees to exercise their right of choice and control with regards to providing feedback, which in turn helps us to improve our services.

We ensure a safe environment where feedback can be provided in a way that is transparent, fair and confidential. We are committed to providing high-quality services as we deliver our purpose of supporting people with disability to live the life they choose.

Feedback About Our Backed by Bedford Social Enterprises

Our Bedford-backed social enterprises deliver products and services for good. They include Electronic Recycling Australia, GreenInc Landscape Construction, Dovetail Advanced Manufacturing, Blend Creative, Beacon Laundry, Cultivate Food and Beverage and Bounce Back Mattress Recycling. You are welcome to visit any of these websites to provide feedback or find more options below.

Submit Your Feedback

You can choose from a number of different ways to submit your feedback:

  • by filling out the online form below
  • in person at any of our sites
  • by phone on 08 8275 0211
  • by email to the Bedford Safeguarding team – feedback@bedfordgroup.com.au
  • by writing to Bedford Safeguarding Team, PO Box 18 Melrose Park SA 5039

Simply fill in your comments and details using the below form. If you want to remain anonymous, you can leave out your details but this means we will not be able to respond to you about your feedback.

What does your feedback relate to?  
Consent and Declaration